I need more information about the warranty of the items.
Written by Zoli99
The Seller guarantees the conformity of the products or services to the contract in accordance with the law in force at the time of its conclusion.
a. Guarantee of conformity:
If the Customer is a consumer, he has a period of two years from delivery of the product to implement the legal guarantee of conformity.
The lack of conformity must be reported to the Seller as soon as possible and, in any event, no later than two months after it is discovered.
The Seller undertakes to repair or replace the product recognized as defective by its services according to the Customer's choice. If the repair or replacement is impossible or incurs disproportionate costs, the Seller may proceed to reimburse the Product. The repaired or exchanged products are covered by the warranty for the remaining period of time.
b. Commercial warranty
The Seller offers the Customer a commercial warranty covering the following elements:
Manufacturing defects or defects in conformity of the said products
This commercial warranty covers the following territory:
EUROPE outside the islands
This warranty does not cover:
A- Defects caused by abnormal or faulty use of the products or resulting from a cause unrelated to the intrinsic qualities of the products.
B- Damage to the product resulting from normal wear and tear with respect to its nature, function, composition and price.
C- Products that have been used too intensively, especially for purposes other than private use.
D- Any defects in the product that may result:
-A bad installation, storage, conservation, assembly or a defect of maintenance.
-Of a bad use or a use not in conformity with the technical specifications or of use (non-observance of the prescriptions of maintenance and upkeep).
-Modifications or repairs carried out by the purchaser or a third party.
-Deterioration caused by external objects (e.g. a television set that weighs too much on a piece of furniture not designed for this use), external events such as accidents, shocks, fires, acts of vandalism, water damage, natural or artificial light (in case of discoloration), natural disasters or bad weather.
This commercial guarantee does not exclude the application of legal guarantees.